RETURNS
We want you to be completely satisfied with your order, so every product comes with a 100% money-back guarantee! If you are not satisfied with your purchase you can return your order within 30 days of your purchase date.
If you need to return an item, please contact us on the Contact Page with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return the items from your order. If you would prefer, you can also email us at hello (@) activeandoily.com.
PROCESSING TIME
We will need approx. 2-3 business days for your item to be ready for shipment.
SHIPPING
Once shipped your item should arrive in 7-10 business days within the U.S. and 10 – 20 days for Europe (or more due to covid delays*). Once your package has shipped we are not responsible or liable for any damages, losses, or stolen packages that occur during shipping.
*EXPECT INTERNATIONAL DELAYS OF AROUND 1 MONTH DUE TO COVID19
INTERNATIONAL SHIPPING
We offer international shipping with some exclusions. The exact available shipping options and costs for your country will be presented during checkout.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply.